Customer Journey with Redkiwi

Customer Journey is the journey that the end user makes with the aim of purchasing a service or product from your organization. Marketers are particularly interested in this journey that the end user makes according to his or her decision. The experiences and emotions during that journey expose any shortcomings in your digital channel. These insights can also be used to adjust the services or the product range.

The customer journey definition includes not only the choice of channel, but also which content message must be presentable at which moment and really helps the customer to make a certain choice. So it's about creating the journey from a customer's perspective, not from an organisation's perspective.

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Distinctive web design

Ease of use is of Redkiwiparamount importance. The ideal customer journey is the aim. As a web design agency we design the websites with high contrast in the text, clear navigation and a striking button for the action that the website has in mind. In this way, we focus on the people behind the website in order to create the ideal customer journey for them and her. As a design agency, we take into account the reading direction of the visitor, the pattern in which a website is viewed and how the visitor scans a website.

Design portfolio

Redkiwi has years of experience. Our portfolio speaks for itself. Each design is unique and attuned to the corporate identity and wishes of the customer, but especially focused on the customer journey of its visitors.

Are you looking for a full service web design agency that can help you with the design of your customer trip? Please contact the internet Redkiwiagency .

But what is our ideal customer journey?

As a full service internet agency designs Redkiwi more than just beautiful websites. A good desk also takes into account user-friendliness and results. That's why we think about how visitors can reach their goals in just a few clicks, and why we design websites with the desired result in mind. At Redkiwi so we work together on the ideal customer journey so that you can convince the visitor of the action you want the user to take. So for now we can't give an answer to what is the ideal customer journey for you, but we like to make that journey together with you.

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Q&A

What makes Redkiwi unique?

What makes Redkiwi unique?

Sometimes our solutions are unexpected and daring. But always surprising and reliable. And from an open mind. Open Source is in our DNA. Accessibility in our hearts. A full service digital agency and everything we design and develop is from the client's quirky mind, customer-driven, which distinguishes you from the rest. Everything with just one goal: CREATE DIGITAL IMPACT!

What CMS systems do you use?

What CMS systems do you use?

We use three open source systems: Magento, TYPO3 & WordPress. Within these systems we always look at the best solution for your question.

Do you outsource your development work?

Do you outsource your development work?

At Redkiwi we have everything in house. So we do not outsource any development work.

What does your development street look like?

What does your development street look like?

We work according to OTAP Street. This means a development, testing, acceptance and product environment. This is to ensure the quality of the platform on the production environment.

What techniques and tools does Redkiwi use?

What techniques and tools does Redkiwi use?

Too much to mention in this piece of text. Otherwise, look at this page for an answer to your question.

Do I have direct contact with developers?

Do I have direct contact with developers?

Sometimes it's just better to talk directly to a developer. Involved as they are this is regularly the case.

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