300+ Dedicated servers
50+ Phone calls per day
500+ Domain names

Website Hosting & Support

Active, professional website hosting and support. We go for an approach in which your website has the space to grow, the hosting of that platform, we do. To achieve that growth we have a dedicated team of hosting and support Kiwis ready for you. Sometimes invisible but especially indispensable!

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24/7 accessible for website hosting and support

Our colleagues are all digital highflyers and in love with the web with all its facets. As a result, they have an above average level of knowledge and can help you directly. Like your digital solution, we are also available to you 24 hours a day, 7 days a week and 365 days a year. We think this is important in our hosting support.

Website hosting and support largely takes place behind the scenes. A transparent co-operation with you as a customer is a must for us. Redkiwi is a fast and reliable full service Internet agency that will think with you. Before, during and after the project!

Our open webshop Hosting systems:

The REDKIWI approach to hosting & support

Your questions, wishes, phone calls and e-mails are at the top of our to-do list. In addition, we are engaged in updates, making changes, building new features, monitoring, A/B testing, optimization and naming all buzzwords but we love to be proactive, we spar with you and we help you in this way to get even more To create a digital impact.

With us as your hosting support partner, you can therefore engage in ' business development ' and ensure the performance and reliability of your website hosting and support. We monitor everything. Driven and passionate, we continue to work on surprisingly reliable insights and trends, innovative solutions and the user experience of your customers.

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Q&A

What about the SLA?

What about the SLA?

SLA stands for Service level agreement. It is an agreement between the client and Redkiwi on the level of service offered. In our SLA, in addition to the description of the services to be supplied, the rights and obligations of both the client and the provider regarding the agreed level of quality (service level) of the services and/or products (services) to be supplied are also included.

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What is/what can I expect from an SLA?

What is/what can I expect from an SLA?

SLA stands for Service level agreement. It is an agreement between the client and Redkiwi on the level of service offered. In a SLA, in addition to the description of the services to be supplied, the rights and obligations of both the client and the provider in respect of the agreed level of quality (service level) of the services and/or products (services) to be supplied are included.

Who is my contact during and after the project?

Who is my contact during and after the project?

During the project you have an experienced project manager who supervises the project from a to Z. After go the project will be transferred to our support department. During the entire period you have a fixed account manager.

Who do you host?

Who do you host?

At Redkiwi we have the hosting in our own management and we take the resources from our partner CloudVPS. The full hosting is thus in the own management of REDKIWI and the data is stored in the Netherlands.

Can you also provide support on externally hosted websites?

Can you also provide support on externally hosted websites?

We can provide support. However, we would like to vote on the processes and responsibilities. We don't want you as a customer to land between shore and ship!

Call Paul

Digital consultant
010 281 96 33
staal@redkiwi.nl

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