Website hosting & support

Active, professional website hosting and support. We go for an approach in which your website has the space to grow, the hosting of that platform, that's what we do. To achieve this growth, we have a dedicated team of hosting and support kiwis at your disposal. Sometimes invisible but above all indispensable!

300+ dedicated servers
50+ calls per day
500+ domain names
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Available 24/7 for website hosting and support

Our colleagues are all digital high-flyers and in love with the web in all its facets. As a result, they have an above-average level of knowledge and can therefore help you immediately. Just like your digital solution, we are available to you 24 hours a day, 7 days a week, 365 days a year. We find this important in our hosting support.

Website hosting and support takes place behind the scenes of course. A transparent cooperation with you as a customer is a must for us. Redkiwiis a fast and reliable full service internet agency that thinks along with you. Before, during and after the project!

Our open webshop hosting systems:

The hosting & support Redkiwi approach

Your questions, wishes, phone calls and e-mails are at the top of our to-do list. In addition, we are involved in updates, implementing changes, building new features, monitoring, A/B testing, optimisation and all the buzzwords, you name it. We prefer to be proactive, spar with you and in this way help you to create even more digital impact.

With us as your hosting support partner, you can focus on business development and we take care of the performance and reliability of your website hosting and support. Because we monitor everything. Driven and passionate, we continue to work on surprisingly reliable insights and trends, innovative solutions and the user experience of your customers.

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Q&A

What about the SLA?

What about the SLA?

SLA stands for Service level agreement. It is an agreement between the client and Redkiwi about the level of service provided. Also included in our SLA, in addition to the description of the services to be supplied, are the rights and obligations of both the client and the provider regarding the agreed level of quality (service level) of the services and/or products (services) to be supplied.

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What is / what can I expect from an SLA?

What is / what can I expect from an SLA?

SLA stands for Service level agreement. It is an agreement between the client and Redkiwi about the level of service provided. In a SLA, in addition to the description of the services to be supplied, the rights and obligations of both the client and the provider in respect of the agreed level of quality (service level) of the services and/or products (services) to be supplied are included.

Who is my contact during and after the project?

Who is my contact during and after the project?

During the project you have an experienced project manager who supervises the project from start to finish. After going live, the project will be transferred to our support department. During the entire period you have a permanent account manager.

Who are you hosting with?

Who are you hosting with?

At Redkiwi We manage the hosting ourselves and purchase the resources from our partner CloudVPS. The entire hosting is thus under own management of Redkiwi and the data is stored in the Netherlands.

Can you also provide support on externally hosted websites?

Can you also provide support on externally hosted websites?

We can provide support. However, we are happy to coordinate the processes and responsibilities. We don't want you, as a customer, to end up between two stools!

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